Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of newcityfinancial.com (the “Site”), operated by New City Financial (“New City Financial,” “we,” “us,” or “our”), a commercial mortgage broker and direct DSCR lender based in Wilmington, Delaware. By accessing the Site or submitting information through it, you agree to these Terms. If you do not agree, please do not use the Site.

1 Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, or restrict the use of the Site by, anyone else. You must not transmit any malware, attempt to gain unauthorized access to our systems, scrape or harvest data, or use the Site to violate any applicable law. We may suspend or terminate access to anyone who violates these Terms.

2Nature of our services

New City Financial provides commercial real estate financing services — including DSCR loans, commercial refinancing, bridge loans, hard money, fix-and-flip, construction financing, and multifamily and apartment loans — for investment and non-owner-occupied properties. Our services are directed to real estate investors and business entities, not to consumers seeking financing for an owner-occupied primary residence.

3 No commitment or advice

Submitting a form, requesting a quote, or otherwise contacting us does not create a loan commitment, a rate lock, or any obligation by either party. Nothing on the Site is a guarantee of approval, terms, pricing, or funding.

All financing is subject to underwriting, property and borrower qualification, and final approval. Rates, terms, programs, and availability are subject to change at any time without notice and may vary by transaction, property type, and jurisdiction. Information on the Site is general in nature and is not legal, tax, financial, or investment advice. You should consult your own professional advisors before making decisions.

4 Your submissions

When you submit information through the Site, you represent that it is accurate, that you have the authority to provide it, and that you are at least the age of majority in your jurisdiction. You are responsible for the accuracy of what you provide. We may decline to respond to or act on any submission at our discretion.

5 Consent to be contacted

By submitting your information, you authorize New City Financial and its service partners to contact you about your inquiry and our services by phone, email, and — where you have provided consent — text message, at the contact details you provide. This authorization applies even if your number is listed on a federal or state Do Not Call registry, for the purpose of responding to your specific request. You may withdraw this authorization at any time as described below.

6 Text messaging terms

Opt-in is required and never shared. We send text messages only to those who provide a mobile number and affirmatively consent on our forms. We do not sell or share mobile opt-in data with third parties for their marketing.

If you opt in, you agree to receive servicing and informational text messages from New City Financial related to your inquiry and account. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time, or HELP for assistance. We honor opt-out requests promptly. Carriers are not liable for delayed or undelivered messages. Our handling of mobile information is further described in our Privacy Policy.

7 Accuracy of information

We work to keep the Site accurate and current, but we do not warrant that all content is complete, accurate, or up to date. Content may contain errors or omissions, and we may correct them and change content at any time without notice. Any reliance you place on Site content is at your own risk.

8 Intellectual property

The Site and its content — including text, graphics, logos, and design — are owned by or licensed to New City Financial and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from the Site without our prior written permission.

9 Third-party links

The Site may link to third-party websites we do not control. We are not responsible for their content, accuracy, or practices, and a link does not imply endorsement. Review the terms and policies of any third-party site before using it.

10 Disclaimer of warranties

The Site and its content are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free.

11 Limitation of liability

To the fullest extent permitted by law, New City Financial and its officers, employees, agents, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from your use of or inability to use the Site, even if advised of the possibility. Where liability cannot be excluded, it is limited to the maximum extent permitted by applicable law.

12 Indemnification

You agree to indemnify and hold harmless New City Financial and its officers, employees, agents, and service providers from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms, your misuse of the Site, or your violation of any law or third-party right.

13 Governing law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or the Site will be subject to the exclusive jurisdiction of the state and federal courts located in Delaware.

14 Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Site after a change takes effect constitutes acceptance of the updated Terms.

15 Contact us

Questions about these Terms can be directed to:

New City Financial
1000 N West Street, Suite 1200-1812
Wilmington, DE 19801
Phone: (855) 848-2862
Email: info@newcityfinancial.com